Rain Salon of ashburn

Contact Us

Contact us during business hours to discuss our services offerings, to book or make modifications to an appointment. You can also book most of our services online any time of day.

Appointments

Please arrive at your scheduled time to ensure your stylist has the proper time to devote to your service. 

Cancellations

A 24 hour notice of cancellation is requested for most appointments. Specialty services require a 48 hour notice of cancellation as noted on our Services page. Late cancellations and no shows may be required to prepay or make a 50% deposit to re-book a future appointment.

Gratuity

We no longer process gratuities on credit cards. Cash or a check may be made out to your stylist as well as PayPal and Venmo Tipping App is accepted by some stylists.

Price Variation

While service prices are listed on our services offered page, these prices may vary based on stylist, length and thickness of hair. 

Payment Options

We accept cash, check, Visa, MasterCard and Discover. We do not accept American Express at this time. We apologize for any inconvenience. 

Return Policy

If you aren't satisfied a with retail product purchased, you may return it within 15 days. A receipt is required for a return or exchange.

Satisfied Clients

If for any reason you are not satisfied with a service, we will be happy to address any concerns free of charge within 1 week of your original service. Standard prices will apply after 1 week.

Personal Possessions

We request that you wear one of our salon capes during your visit to protect your clothing. We also ask that you be mindful of your personal possessions (i.e., handbags). We cannot accept responsibility for any items damaged or lost during your visit if this policy is not observed.

Gift Certificates

Gift Certificates are available for purchase in any denomination and can be used for services and/or products.